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Another service that we provide is application/process help. When
we create an application for you we always quote the cost of a help system
to go along with it. Help systems can cut the learning curve on
any program substantially. Also, think about procedures that you
may have. When a new employee arrives how is that person trained.
Usually someone takes the time to show them the ropes and they take notes
day after day so that next time they forget how its done they can show
you the notes and ask you do go over it again. Wouldn't it be nice
to set them down at a computer and let them train themselves as they do
the work? Our help systems have a windows help format. This has
several advantages
Familiar look and fee
Easy navigation through
topics Easily updated with
new or additional information Full text Search and
Index capability Specific to your processes
A good help system can reduce support costs and help reduce the time
it takes to train employees in program use
We can also take your information and import it into a help system directly.
This helps eliminate errors that can occur with data reentry. Generally
for our programs we write and format the help program. For help
files that you may want, we get the information and illustrations from
you and we create the help programs.
In addition to windows based help, we have internet based help.
This is the format that we use for our intranet design service.
It makes help files work through your internet browser when you need to
post information and procedures for a more broad audience |
